Aloft by Marriott Playa del Carmen
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Hotel highlights
About this property
Hotel description and useful information for travellers
Public parking is possible on site (reservation is not needed) and costs USD 10 per day.
Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children up to and including 12 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
When booking more than 9 rooms, different policies and additional supplements may apply.
Guests noted cleanliness but highlighted dust in hallways and minor issues in facilities.
Generally friendly staff but several reviews mention slow response times to issues.
Good access to tourist areas, but some reviews suggest it's not the best location.
Aloft Playa del Carmen boasts air-conditioned rooms with a flat-screen TV, safety deposit box, and balcony options with city views. Some rooms even offer kitchenettes. The property features an outdoor pool, fitness center, restaurant, and terrace, ensuring a comfortable stay for guests.
Guests can unwind by playing billiards, utilizing the business center, or enjoying free Wi Fi throughout the hotel. The multilingual staff at the 24-hour front desk are always ready to assist, making customer service a top priority.
