Mandarin Oriental Palace, Luzern
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Hotel highlights
About this property
Hotel description and useful information for travellers
Public parking is possible at a location nearby (reservation is not needed) and costs CHF 55 per day.
Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. Children from 12 years old to 17 years old stay for CHF 190 per person per night when using an existing bed. People 12 years old and over stay for CHF 190 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Wi Fi is available in the hotel rooms and costs CHF 15 per 24 hours.
Service was not at the level expected for a five-star hotel.
Overall a great stay, but some service issues affected the experience.
Mandarin Oriental Palace, Luzern offers a 5-star experience with beautifully designed rooms featuring elegant decor and modern amenities. Guests can enjoy the comfort of a private bathroom, free toiletries, and some rooms even boast a charming balcony.
Experience top-notch service with a concierge, 24-hour front desk, and currency exchange available to cater to your every need. Indulge in the convenience of room service and rest assured with a safety deposit box in every unit.
Situated near must-see attractions like Lido Luzern and the iconic Lion Monument, Mandarin Oriental Palace, Luzern is the perfect base to explore the beauty of Luzern. Plus, with a paid airport shuttle service, travel to and from the Zurich airport is a breeze.
